To all Owners and Users of Testing Equipment from R&D Carbon, Ltd. Switzerland 21 July 2004 Dear Clients, ANNOUNCEMENT: R&D CARBON LABORATORY SALES DIVISION Following RDC’s collaboration with TEM in 2002 in an increasing effort to improve our customer service and technical support, TEM has recently established R&D Carbon Laboratory Sales Division. Our new entity will be responsible for the marketing, after sales support and technical services for anode, cathode, coke, pitch and equipment for in-plant process control. R&D Carbon Laboratory Sales Division offers the following services: Sales of new equipment, spare parts and standards Processing of purchase orders and contracts for all new equipment, spare parts and standards Assistance with installation and commissioning of new laboratories Training on the operation and maintenance of RDC equipment Maintenance Agreements for RDC equipment Technical Support With effect from 01 August 2004, the contact details for R&D Carbon Laboratory Sales Division will be as follows: Postal Address: PO Box 237 Beaconsfield 7270 Tasmania AUSTRALIA Telephone: +61 (3) 6383 4458 Fax: +61 (3) 6383 4474 Mobile: +61 (409) 569 280 (Dave Trump) Email: rd-carbon@bigpond.com Website: www.rd-carbon.com Please note that with effect from 01 August 2004 all requests for quotations, purchase orders, contracts, maintenance contracts, etc must be submitted in favour of R&D Carbon Laboratory Sales Division. Should you require any further information or assistance in this regard, please feel free to contact us. We thank you all for your valued support and look forward to being of assistance to you in the future. David Trump (Director) R&D Carbon Laboratory Sales Division Australia Werner Fischer (President) R&D Carbon, Ltd. Switzerland